Customer Order Administrator

Confidential; Peterborough; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Confidential in Peterborough is seeking a Customer Order Administrator to join a busy order management team on a 6-month temporary contract. The role is hybrid, with 3 days on site each week, starting in November 2026, and pays £13.49 per hour.

You will process orders, allocate parts, prepare shipping documents, support data entry, maintain data quality, and generate routine reports. Excellent attention to detail and proficiency in Excel, Word and Outlook are essential; prior admin or order

Qualifications

• Previous administration, order processing, data entry or other transferable experience.
• Excellent attention to detail and a high level of accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to work efficiently with structured and repetitive tasks.
• Strong organisational skills with the ability to manage your workload and meet deadlines.
• A proactive attitude and willingness to learn new systems and processes.

Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and upscale issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

Skills

Administration

Order processing

Data entry

Attention to detail

Organisational skills

Proactive attitude

Transferable experience

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay Rate: 13.49 per hour

Starting November 2026

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team on a 6-month temporary contract based in Peterborough.

This is an excellent opportunity for someone with previous administration, order processing, data entry or other transferable experience would be beneficial.

This role is focused on ensuring customer orders are processed accurately and efficiently while supporting the administration of the full order lifecycle.

Key Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and upscale issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

About You

• Previous administration, order processing, data entry or other transferable experience
• Excellent attention to detail and a high level of accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to work efficiently with structured and repetitive tasks.
• Strong organisational skills with the ability to manage your workload and meet deadlines.
• A proactive attitude and willingness to learn new systems and processes.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.