Customer Operations Leader — Hybrid

Career Choices Dewis Gyrfa Ltd; Malvern; On-site; GBP 45,000 - 65,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd is seeking a Customer Operations Manager on a permanent, hybrid, full-time basis to lead and develop a newly integrated customer operations function. You will oversee end-to-end orders, fulfilment and delivery, align sales, finance and ops, and create a high-performing, customer-centric team.

This role demands operational leadership, people development and a continuous improvement mindset, delivering excellent customer outcomes while enabling sustainable growth

Job description

Career Choices Dewis Gyrfa Ltd is seeking a Customer Operations Manager on a permanent, hybrid, full-time basis to lead and develop a newly integrated customer operations function. You will oversee end-to-end orders, fulfilment and delivery, align sales, finance and ops, and create a high-performing, customer-centric team.

This role demands operational leadership, people development and a continuous improvement mindset, delivering excellent customer outcomes while enabling sustainable growth