Customer Insight & QA Specialist
Helloprima
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Job summary
Helloprima in the UK is seeking a Customer Feedback & QA Specialist to join our Customer Care team. You will support our feedback and QA activities to ensure we deliver excellent service and outcomes for customers.
Reporting into the Customer Feedback & QA Lead, you will help shape the quality assurance processes and contribute to our growing motor insurance platform used by millions of drivers in the UK and beyond.
Responsibilities
- Support Customer Feedback & QA activities to ensure delivery of exceptional service standards.
Job description
Helloprima in the UK is seeking a Customer Feedback & QA Specialist to join our Customer Care team. You will support our feedback and QA activities to ensure we deliver excellent service and outcomes for customers.
Reporting into the Customer Feedback & QA Lead, you will help shape the quality assurance processes and contribute to our growing motor insurance platform used by millions of drivers in the UK and beyond.
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