Customer-Focused SMART Repair Administrator

Perrys Motor Sales Ltd; Doncaster; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension

Life assurance

30 days holiday

Staff discounts

Wellbeing support

Job summary

Perrys Motor Sales Ltd in Doncaster is seeking an administrator to support the SMART repair team. You will handle incoming enquiries, prepare quotes for SMART repairs, and help manage bookings and the daily invoicing. A positive attitude and good communication are essential, with the ability to meet tight deadlines; weekend rota availability is required.

Full training provided. Experience in the motor industry is not necessary, and you will join a team focused on delivering excellent customer

Qualifications

• Good communication skills with customers and colleagues.
• Positive attitude and commitment to delivering excellent service.
• Ability to prioritise workload and meet tight deadlines.
• Willingness to work Saturdays as part of a rota.

Responsibilities

• Provide administration support to the SMART repair team and handle customer enquiries and quotes.
• Manage the booking and diary system for internal and external SMART repair bookings, plus daily invoicing.
• Liaise with SMART repair technicians and service department to coordinate repairs and bookings.

Skills

Communication skills

Customer service mindset

Time management

Saturday work willingness

Job description

Perrys Motor Sales Ltd in Doncaster is seeking an administrator to support the SMART repair team. You will handle incoming enquiries, prepare quotes for SMART repairs, and help manage bookings and the daily invoicing. A positive attitude and good communication are essential, with the ability to meet tight deadlines; weekend rota availability is required.

Full training provided. Experience in the motor industry is not necessary, and you will join a team focused on delivering excellent customer