Customer-Focused Sales Office Administrator

Winner Recruitment; Barnsley; On-site; GBP 26,000 - 28,000; Full time

Job summary

Winner Recruitment is partnering with a Barnsley-based manufacturing business to recruit a Sales Office Administrator. The role focuses on supporting customers, processing orders, and preparing quotations to ensure timely delivery.

You will work closely with the internal sales team and production, using an ERP system to process orders, generate dispatch paperwork, and maintain accurate customer records. On-site with full-time hours and probation.

Qualifications

• Experience in sales administration or office support.
• Excellent written and verbal communication.
• Strong organisational skills and multitasking.
• Attention to detail and proactive approach.
• Proficient with Microsoft Office, especially Excel.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Prepare customer quotations and accurately process sales orders using an in-house ERP system (similar to Sage).
• Produce picking lists and delivery paperwork for the production team.
• Coordinate with production to ensure orders are scheduled and completed efficiently.
• Process customer deliveries through the company's freight portal and prepare daily dispatch manifests.
• Respond to website enquiries, including requests for technical information and product documentation.
• Provide day-to-day administrative support to the external sales team.
• Maintain customer and sales spreadsheets, producing monthly reports to identify sales trends and opportunities to reconnect with existing customers.
• Deliver a high level of customer service and build strong relationships with customers and distributors.

Skills

Sales administration

Customer service

Office administration

Communication

Organisation

Excel

ERP system

Tools

ERP system

Job description

Winner Recruitment is partnering with a Barnsley-based manufacturing business to recruit a Sales Office Administrator. The role focuses on supporting customers, processing orders, and preparing quotations to ensure timely delivery.

You will work closely with the internal sales team and production, using an ERP system to process orders, generate dispatch paperwork, and maintain accurate customer records. On-site with full-time hours and probation.