customer focused Sales Advisors

Arne's Retail; West Kirby; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Staff discount

Uniform allowance

Annual bonus

Private healthcare including dental &_

Health cash plan

Life assurance 5x salary

Cycle to work scheme

Tech scheme

Birthday off

Job summary

ARNE is seeking Sales Advisors for our Liverpool flagship store on a temporary, part-time basis during peak trading. You will welcome customers, share our story, and deliver an exceptional shopping experience as the face of ARNE.

The role reports to the Store Manager and involves rotating shift patterns including weekdays, evenings, and weekends. Great for fashion lovers who thrive in a fast-paced retail environment and want to shape the ARNE customer journey.

Qualifications

• Experience in retail or sales environment preferred.
• Ability to engage customers and deliver excellent service.
• Ability to use POS systems and handle transactions.
• Strong communication and interpersonal skills.

Responsibilities

• Develop and implement visual merchandising concepts aligned with brand guidelines.
• Stay current on industry trends and translate into store visuals and experiences.
• Engage with customers to deliver exceptional service and recommendations.
• Provide product knowledge and recommendations based on customer needs.
• Assist with order processing and track shipments.
• Manage customer enquiries and resolve issues efficiently.
• Collaborate with the team to meet sales targets and promote promotions.

Skills

Customer service

Visual merchandising

Product knowledge

POS systems

Communication

Teamwork

Adaptability

Attention to detail

Tools

Point-of-sale system

Job description

Following the hugely successful launch of our flagship store in Liverpool ONE, we are seeking additional customer focused Sales Advisors to join our Retail Team on a temporary basis. This role will play a key part in bringing our vision to life as we enter our peak trading period. You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you're passionate about fashion, love delivering exceptional customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE. Whilst reporting directly to our Store Manager, you'll be the face of ARNE, engaging with customers in a passionate way. Your role is crucial in helping customers discover our brand, understand our products, and ensure an exceptional shopping experience. Please note this is a temporary part time role until 31st January 2027, working rotating shift patterns including weekdays, evenings and weekends. Requirements

• Develop and implement creative visual merchandising concepts that align with brand guidelines and accelerate sales.
• Stay current on industry trends, competitor activities, and customer preferences to translate into store.
• Engage with customers to deliver exceptional service and support.
• Provide product knowledge and recommendations based on customer needs.
• Assist with order processing and track shipments.
• Manage customer enquiries and resolve issues efficiently.
• Collaborate with the team to meet sales targets and promote new promotions. Strong communication and interpersonal skills.
• Experience in retail or sales environment preferred.
• Proficient in using point-of-sale systems and handling transactions.
• Ability to work in a fast-paced environment and adapt to change.
• Good organisational skills and attention to detail.
• Passion for fashion and a commitment to customer satisfaction. We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Option to buy / sell holidays
• Generous staff discount & uniform allowance
• Annual and quarterly bonus schemes based on company performance
• Private Healthcare including Dental & Optical Plans after probation
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100's of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.