Sales Advisor

Arne's Retail; West Kirby; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Sunday Times Best Place to Work

32 Days Holiday + Birthday

Holidays increase with service

Staff discount

Bonus schemes

Health Cash Plan

Life assurance

Cycle to Work

Tech Scheme

Job summary

ARNE's retail is seeking a part-time Sales Advisor for a fixed-term contract, starting immediately. You will be the face of the brand, delivering exceptional customer experiences, linking product knowledge to promotions, and processing purchases with accuracy.

You will join a small team at a pop-up activation, contributing to sales targets and upholding high visual standards while working flexible hours including evenings and weekends.

Qualifications

• Experience delivering in-store customer service.
• Familiarity with creating a positive shopping experience.
• Experience using POS systems and handling transactions accurately.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced retail environment.
• Willingness to work evenings, weekends and peak periods.

Responsibilities

• Engage with customers to deliver exceptional in-store service throughout the full customer journey.
• Build rapport with customers and recommend suitable products based on product knowledge and in-store promotions.
• Handle customer enquiries, complaints, and after-sales support to ensure satisfaction.
• Stay informed on product launches, promotions, and retail trends to drive sales performance.
• Work with the store team to achieve sales targets and maintain visual standards.
• Operate tills, process purchases, refunds, and exchanges per store policy.
• Support loss prevention and stay vigilant on the shop floor.

Skills

Customer service

POS systems

Cash handling

Communication

Team collaboration

Attention to detail

Flexibility

Tools

POS software

Job description

Please note, this part time sales advisor position is a fixed-term contract, with an immediate start date.

Requirements

• Engage with customers to deliver exceptional in-store service throughout the full customer journey.
• Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
• Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
• Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
• Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
• Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures
• Support loss prevention by remaining vigilant on the shop floor.
  Excellent communication and interpersonal skills, with the ability to build rapport and engage customers confidently.
• Previous experience in a retail or sales environment, with a strong understanding of excellent customer service.
• Competent in using point-of-sale systems, processing transactions accurately, and handling cash responsibly.
• Thrive in a fast-paced retail environment, adapt quickly to change, and manage multiple priorities.
• Strong organisational skills with a keen eye for detail, ensuring high standards across the store.
• Demonstrated commitment to delivering outstanding customer service and driving customer satisfaction.
• Flexible to work evenings, weekends, and peak periods.
  ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our 'less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that is anything but average. We're challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.

Following the hugely successful opening of our flagship store in Liverpool One, we're excited to continue our retail journey with our pop-up activation at the Trafford Centre. With that in mind, we're looking for passionate, customer focused individuals to join our temporary Retail Team to help bring this vision to life. You'll be the face of ARNE, welcoming customers, sharing our story, and delivering the kind of service and experience which we believe has been missing from the Retail space. If you're passionate about fashion, enjoy delivering exceptional customer experiences, and want to be part of a brand that’s redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.

• We are proud to be recognised as a Sunday Times Best Place to Work for two years in a row!
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Generous staff discount & uniform allowance
• Annual and quarterly bonus schemes based on company performance
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100's of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.