Customer-Focused Retail Security Officer | Great Benefits

Staffline; Dursley; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks holiday per year (incl. 8 in

Progression training and development

Life assurance benefit

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline, in partnership with TSS, seeks a Retail Security Officer to deter issues, observe and report on-site activities, and deliver friendly, professional service to staff and customers. You will follow loss prevention policies, maintain a visible uniformed presence, and perform on-site checks with accuracy.

An 18+ team player with strong communication is ideal; induction and on-site training are provided to support career progression.

Qualifications

• Excellent communication and customer service skills.
• Team player with the drive to provide friendly and professional service.
• Comfortable using digital devices and reporting systems.

Responsibilities

• Provide a visible uniformed deterrent and contribute to safety of premises and staff.
• Observe and report incidents using correct reporting systems.
• Follow loss prevention policies and ensure staff and visitors are safe.
• Carry out duties as assigned by client or site manager.
• Keep site knowledge up to date and identify local developments.
• Implement fire and safety evacuation procedures as required.
• Assist with staff and contractor searches if required.
• Maintain a clean and tidy security base.
• Display full uniform and SIA licence.

Skills

Excellent communication

Customer service orientation

Team player

Tech-savvy with digital devices

Job description

Staffline, in partnership with TSS, seeks a Retail Security Officer to deter issues, observe and report on-site activities, and deliver friendly, professional service to staff and customers. You will follow loss prevention policies, maintain a visible uniformed presence, and perform on-site checks with accuracy.

An 18+ team player with strong communication is ideal; induction and on-site training are provided to support career progression.