Customer-Focused Retail Associate

Talosats Careers; Grafham; Remote; GBP 18,000 - 22,000; Full time

Job summary

Bestway Group is seeking a customer-focused store assistant to join our team in Grafham, England. You will greet customers, handle queries, and support daily store operations with a friendly, proactive approach.

The role emphasizes strong communication, teamwork, and adaptability to meet store needs, including merchandising, stock checks, and till accuracy. Join a diverse, inclusive team and help deliver exceptional service.

Qualifications

• Demonstrated commitment to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and support colleagues.
• Flexible and adaptable to store needs and peak times.
• Ability to prioritise tasks and multitask under pressure.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend products and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication skills

Team player

Adaptable

Prioritisation

Job description

Bestway Group is seeking a customer-focused store assistant to join our team in Grafham, England. You will greet customers, handle queries, and support daily store operations with a friendly, proactive approach.

The role emphasizes strong communication, teamwork, and adaptability to meet store needs, including merchandising, stock checks, and till accuracy. Join a diverse, inclusive team and help deliver exceptional service.