Customer-Focused Postal Counter Clerk | Flexible Shifts

TGJones; Exeter; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

In-store discounts

Generous 3rd party discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is recruiting a Post Office Counter Clerk to provide exceptional service, handle travel money and documents, and manage bills and banking for customers across our stores. You will be the face of our brand, delivering quick, friendly service and supporting colleagues.

Training includes a 3-Day Post Office Counter Training covering Introduction, Processes, Practical Skills & Systems; training may occur at a different location.

Qualifications

• Experience in delivering customer service in-store.
• Ability to manage queues and provide quick access to services.
• Attention to governance and detail.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage queues and ensure access to services quickly and simply.
• Meet high standards of governance and attention to detail.
• Be part of a team and support colleagues.

Skills

Customer service

Team communication

Adaptability

Results orientation

Job description

TGJones is recruiting a Post Office Counter Clerk to provide exceptional service, handle travel money and documents, and manage bills and banking for customers across our stores. You will be the face of our brand, delivering quick, friendly service and supporting colleagues.

Training includes a 3-Day Post Office Counter Training covering Introduction, Processes, Practical Skills & Systems; training may occur at a different location.