Customer-Focused Post Office Counter Clerk | Flexible Shifts

Post Office; Exeter; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

In-store discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is seeking a Post Office Counter Clerk in Exeter to provide friendly, efficient customer service, process travel money and bills, and help customers access the services they need.

You'll join a team, meet governance standards, and support colleagues; the role includes a 3-day training covering introduction, processes, practical skills and systems, with safeguarding checks required. TGJones emphasises inclusion, staff development and flexible shifts with employee discounts and pension.

Qualifications

• Passion for customers and delivering exceptional service.
• Strong communication within the team.
• Motivation to achieve high standards.
• Adaptability to meet company goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage queues and ensure access to services quickly and simply.
• Meet high governance and attention to detail standards.
• Be part of a team and support colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

TGJones is seeking a Post Office Counter Clerk in Exeter to provide friendly, efficient customer service, process travel money and bills, and help customers access the services they need.

You'll join a team, meet governance standards, and support colleagues; the role includes a 3-day training covering introduction, processes, practical skills and systems, with safeguarding checks required. TGJones emphasises inclusion, staff development and flexible shifts with employee discounts and pension.