Customer-Focused Picker & Dispatch Specialist

Booker; Eccles; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Booker colleague card – 10% off

Tesco colleague discount after 3 month

Tesco Mobile discounts

Tesco Bank insurance discounts

Eye tests and glasses discounts

Health checks discount

RAC breakdown access

Discounted deals website

Save As You Earn share scheme (after 3

Pension (retirement savings)

Life Assurance

Health & Wellbeing support

Holiday package

Job summary

Booker in Eccles is seeking a motivated team member to help serve customers, stock shelves, and assist with deliveries. You will work across areas of the store to ensure customer needs are met quickly and efficiently.

The role emphasizes a can-do attitude, punctuality, and a commitment to presenting yourself well for customers. You will be part of a busy team delivering high standards of service.

Qualifications

• A can‑do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.

Skills

Can-do attitude

Customer service

Punctuality

Job description

Booker in Eccles is seeking a motivated team member to help serve customers, stock shelves, and assist with deliveries. You will work across areas of the store to ensure customer needs are met quickly and efficiently.

The role emphasizes a can-do attitude, punctuality, and a commitment to presenting yourself well for customers. You will be part of a busy team delivering high standards of service.