Customer-Focused Office Administrator | Fast-Paced Ops

Catering; Rochdale; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Birthday day off

Free on site parking

Company pension

Job summary

Major Recruitment is seeking an Office Administrator to join a small, friendly team in a busy distribution/manufacturing environment. You will support day-to-day office operations, deliver excellent customer service and ensure orders and deliveries are processed efficiently.

The role requires prior office administration experience, preferably in manufacturing or distribution. You will work in a busy environment, juggling multiple tasks and maintaining a professional customer focus.

Qualifications

• Previous office administration experience is required.
• Experience within manufacturing or distribution sectors is advantageous.
• Comfortable working in a busy environment and handling multiple tasks.

Responsibilities

• Answer the sales line and handle general customer enquiries.
• Process customer orders accurately and efficiently.
• Chase and coordinate deliveries to ensure on-time arrival.
• Liaise with the warehouse and external carriers to manage shipments.
• Take customer payments over the telephone.
• Provide updates to customers regarding orders and deliveries.
• Provide general office administration and support as part of a small team.
• Work in a fast-paced environment delivering a professional service.

Skills

Customer service

Order processing

Telephone handling

Liaising with warehouse

Job description

Major Recruitment is seeking an Office Administrator to join a small, friendly team in a busy distribution/manufacturing environment. You will support day-to-day office operations, deliver excellent customer service and ensure orders and deliveries are processed efficiently.

The role requires prior office administration experience, preferably in manufacturing or distribution. You will work in a busy environment, juggling multiple tasks and maintaining a professional customer focus.