Customer-First Sales Associate & Service Champion

Cardsdirect; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cardsdirect in the United Kingdom is seeking a customer-focused team member to support shoppers and deliver outstanding service. You will greet customers, share product knowledge, process transactions, and maintain a clean, welcoming store environment.

You'll work with store management to maximise sales, uphold health and safety guidelines, and assist with stock, displays, and stocktakes as needed. A friendly, proactive attitude and attention to detail are essential for success.

Qualifications

• Sell products and deliver outstanding customer service at all times.
• Offer guidance and product knowledge to customers.
• Adhere to company policies, procedures and Health and Safety instructions.
• Create a friendly, welcoming atmosphere and make people smile.

Responsibilities

• Create a friendly, welcoming and professional atmosphere for customers to shop in.
• Greet customers, be approachable and thank them for their custom.
• Spend time with customers, ensuring they have received help they may require in making purchases.
• Promote marketing initiatives such as upsell products or vouchers when requested.
• Operate a till with cash-handling guidelines.

Job description

Cardsdirect in the United Kingdom is seeking a customer-focused team member to support shoppers and deliver outstanding service. You will greet customers, share product knowledge, process transactions, and maintain a clean, welcoming store environment.

You'll work with store management to maximise sales, uphold health and safety guidelines, and assist with stock, displays, and stocktakes as needed. A friendly, proactive attitude and attention to detail are essential for success.