Sales & Service Associate — Fast-Paced & Team-Driven

Sports Direct; Toseland; On-site; GBP 17,000 - 21,000; Full time

Job summary

Sports Direct in the United Kingdom is seeking a customer-focused Retail Assistant to deliver outstanding service and help customers find the right products on the shop floor. You will keep areas tidy, restock shelves, and process transactions efficiently to support smooth store operations.

The role emphasizes teamwork, reliable attendance, and a proactive approach to upselling and promoting offers. Training and development are provided to help you grow in retail roles.

Qualifications

• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Job description

Sports Direct in the United Kingdom is seeking a customer-focused Retail Assistant to deliver outstanding service and help customers find the right products on the shop floor. You will keep areas tidy, restock shelves, and process transactions efficiently to support smooth store operations.

The role emphasizes teamwork, reliable attendance, and a proactive approach to upselling and promoting offers. Training and development are provided to help you grow in retail roles.