Customer-Centric Sales Associate

Cardsdirect; Chatham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Cardsdirect in the United Kingdom is seeking a friendly Store Assistant to sell products and deliver outstanding customer service at all times. You will offer guidance, product knowledge and ensure customers leave smiling.

You will work with the store team to maximize sales, maintain a safe environment, keep displays neat and tidy, assist with deliveries and stock takes, and help train new team members as required. This role highlights customer care and teamwork.

Responsibilities

• Create a friendly, welcoming and professional atmosphere for customers to shop in
• Greet customers, be approachable and thank them for their custom
• Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
• Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
• Promote any Company marketing initiatives such as Upsell products or vouchers, as and when requested to do so
• Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
• Operate a till adhering to any Company guidelines regarding tills and cash handling
• Read and adhere to all Company procedures
• Treat all members of the team courteously and professionally
• Keep all staff areas clean, tidy and safe as instructed by the store management
• Help the store manager in the training of new members of the team, helping them to understand procedures and policies
• Merchandise and display stock in accordance to any specific Company and management instructions
• Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
• Give feedback to management on any customer requests made to you for products
• Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
• Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
• Assist with unloading of deliveries and storage of stock
• Assist with the maintenance of the stock room
• Assist with stocktakes, which may include working outside of the stores normal trading hours
• Undertake any reasonable requests from the store management or company in line with business demand

Job description

Cardsdirect in the United Kingdom is seeking a friendly Store Assistant to sell products and deliver outstanding customer service at all times. You will offer guidance, product knowledge and ensure customers leave smiling.

You will work with the store team to maximize sales, maintain a safe environment, keep displays neat and tidy, assist with deliveries and stock takes, and help train new team members as required. This role highlights customer care and teamwork.