Customer-First Retail Associate — Training & Growth

Screwfix Direct; Penperlleni; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount with Screwfix and B&Q

Company pension scheme (up to 14%)

Life cover

Annual leave 28 days (increasing with/

Excellent training and development

Job summary

Screwfix Direct is looking for a Retail Assistant to help keep our customers at the heart of everything we do. You’ll take your time to understand customer needs, guide them to the right products, and deliver genuinely great service in a busy store environment.

You'll benefit from excellent training programmes and varied shift patterns to support a healthy work-life balance, with a competitive salary and generous holiday allowances.

Responsibilities

• Host - welcome customers, understand needs, guide to products
• Warehouse standards - assist deliveries, maintain stock, pick customer orders
• Part of the team - work with colleagues, deliver great service, stay positive
• Willing to learn, no retail experience required
• Great communicator who enjoys helping customers
• Training programs and varied shifts support work-life balance

Job description

Screwfix Direct is looking for a Retail Assistant to help keep our customers at the heart of everything we do. You’ll take your time to understand customer needs, guide them to the right products, and deliver genuinely great service in a busy store environment.

You'll benefit from excellent training programmes and varied shift patterns to support a healthy work-life balance, with a competitive salary and generous holiday allowances.