Customer-First Retail Assistant — Training & Perks

Screwfix Direct Ltd.; Newport; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to join our Newport store, helping customers find the right products and providing quick, helpful service. You’ll work with a great team, support day-to-day store operations, and take pride in keeping shelves stocked and customers satisfied.

Join our training programmes and enjoy varied shifts that support a healthy work-life balance, with opportunities for development as you build a rewarding career with Screwfix.

Qualifications

• Excellent customer service with a positive attitude.
• Clear communication and friendly approach with customers.
• Flexible team player who enjoys working in-store environments.

Responsibilities

• Host – welcome customers, understand needs, guide to products.
• Maintain warehouse standards, assist deliveries and stock, fulfill orders.
• Be part of a team, collaborate and have fun while delivering great service.

Skills

Customer service

Communication

Team player

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to join our Newport store, helping customers find the right products and providing quick, helpful service. You’ll work with a great team, support day-to-day store operations, and take pride in keeping shelves stocked and customers satisfied.

Join our training programmes and enjoy varied shifts that support a healthy work-life balance, with opportunities for development as you build a rewarding career with Screwfix.