Retail Assistant — Customer-First, Training & Discounts

Screwfix Direct; Gravesend; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave (including Bank)

Award-winning pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Job summary

Screwfix Direct is looking for a Retail Assistant to put customers at the heart of everything we do. You’ll learn quickly, support customers with expert guidance, and thrive in a busy store environment.

We offer excellent training programmes and varied shift patterns to support a healthy work life balance, with a competitive salary and generous annual leave. Join a growing team with opportunities for development and a smile in every interaction.

Qualifications

• Excellent customer service and a positive, can-do attitude.
• Great communication skills to help customers.
• Willing to learn and grow without prior retail experience.
• Friendly, flexible, reliable and enthusiastic attitude.

Responsibilities

• Welcome customers into the store and understand their needs.
• Guide customers to the right products and make shopping easy.
• Assist with deliveries, maintain stock and pick customer orders.
• Be part of a team that takes pride in the store and delivers great service.
• Support training and develop skills to be the best you can be.

Skills

Customer service

Communication

Flexibility

Reliability

Job description

Screwfix Direct is looking for a Retail Assistant to put customers at the heart of everything we do. You’ll learn quickly, support customers with expert guidance, and thrive in a busy store environment.

We offer excellent training programmes and varied shift patterns to support a healthy work life balance, with a competitive salary and generous annual leave. Join a growing team with opportunities for development and a smile in every interaction.