Customer-First Retail Assistant – Tools & Trade Expert

Screwfix Direct Ltd; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts on Screwfix/B&Q

Job summary

Screwfix Direct Ltd in Greater London is seeking a Retail Assistant to welcome customers, identify their needs, and guide them to the right products, while helping keep shelves tidy and stock accurate.

You'll join a busy store with excellent training programmes, varied shift patterns, and a clear path for progression within the Kingfisher group, all while enjoying a competitive salary and strong focus on customer service.

Qualifications

• Customer-focused with a positive can-do attitude.
• Willing to learn and train through our programmes.
• Excellent communicator who helps customers.

Responsibilities

• Greet customers and understand their needs.
• Direct customers to the right products and assist with purchases.
• Maintain store standards and assist with deliveries.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Reliability

Job description

Screwfix Direct Ltd in Greater London is seeking a Retail Assistant to welcome customers, identify their needs, and guide them to the right products, while helping keep shelves tidy and stock accurate.

You'll join a busy store with excellent training programmes, varied shift patterns, and a clear path for progression within the Kingfisher group, all while enjoying a competitive salary and strong focus on customer service.