Customer-Driven Retail Assistant | Training & Perks

Screwfix Direct; Redruth; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts on Screwfix & B&Q

Training & development

Job summary

Screwfix Direct is looking for a Retail Assistant to put customers at the heart of every interaction, guiding them to the right products and delivering excellent service. You will work in a busy store, participate in training programs, and enjoy varied shift patterns supporting a healthy work-life balance.

Join a team that values great service, openness to learn, and a positive can-do attitude. No prior retail experience required, and the role offers opportunities within a leading home

Qualifications

• No retail experience required.
• Strong communication and customer focus.
• Willing to learn and participate in training.
• Friendly, reliable and enthusiastic.

Responsibilities

• Welcome customers into the store and understand their needs, guiding them to the right products.
• Assist with deliveries and stock, and pick customer orders to maintain stock and standards.
• Be part of a team that takes pride in the store and works together with a positive attitude.
• Commit to hard work and training, and be a great communicator who helps people.
• Support the store operations with flexibility and a can-do approach.

Skills

Customer service

Communication

Teamwork

Flexible

Job description

Screwfix Direct is looking for a Retail Assistant to put customers at the heart of every interaction, guiding them to the right products and delivering excellent service. You will work in a busy store, participate in training programs, and enjoy varied shift patterns supporting a healthy work-life balance.

Join a team that values great service, openness to learn, and a positive can-do attitude. No prior retail experience required, and the role offers opportunities within a leading home