Relationship Banker & Client Solutions

Bank of America; Montrose; On-site; GBP 18,000 - 26,000; Full time

Job summary

Bank of America in Montrose, Scotland, is hiring for a Bank Teller who will greet clients, educate them on self-service tools, and accurately process cash transactions. You will build relationships, follow established procedures, and ensure compliance with regulation while delivering a positive client experience.

The role demands weekends/extended hours, strong communication, and comfort with learning new banking platforms.

Qualifications

• High School Diploma / GED / Secondary School or equivalent.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Job description

Bank of America in Montrose, Scotland, is hiring for a Bank Teller who will greet clients, educate them on self-service tools, and accurately process cash transactions. You will build relationships, follow established procedures, and ensure compliance with regulation while delivering a positive client experience.

The role demands weekends/extended hours, strong communication, and comfort with learning new banking platforms.