Customer-Facing AI Deployment Engineer
duvo.ai
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
duvo.ai is seeking a Forward Deployed Engineer to sit at the frontline with customers, mapping workflows on the Duvo platform, and delivering measurable business impact through AI-enabled agents. You will embed with clients, design automations, and ship integrations in a hybrid onsite role with substantial travel.
You’ll work across AI tooling, data transformations, and backend integrations, owning outcomes and relationships from kickoff to go-live and beyond.
Qualifications
- 5+ years shipping AI-enabled customer deployments.
- Experience with AI-native or agent-based systems in customer-facing contexts.
- Experience in technical consulting, solutions engineering, or operations delivering AI-powered tooling.
Responsibilities
- Embed with customers from kickoff through go-live and beyond.
- Map customer workflows on the Duvo platform and decide what to automate, fix first, or de-scope.
- Configure and ship agents against real customer systems (ERPs, portals, spreadsheets, email, custom tools).
- Write integration scripts, configurations, and prototypes when needed.
- Debug live agents in production and iterate quickly.
- Build and own relationships with customer stakeholders from operators to sponsors.
Skills
Tools
Job description
duvo.ai is seeking a Forward Deployed Engineer to sit at the frontline with customers, mapping workflows on the Duvo platform, and delivering measurable business impact through AI-enabled agents. You will embed with clients, design automations, and ship integrations in a hybrid onsite role with substantial travel.
You’ll work across AI tooling, data transformations, and backend integrations, owning outcomes and relationships from kickoff to go-live and beyond.
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