Customer-Facing Administrator | CRM & Data Skills

VTA Recruitment Ltd; Chadderton; On-site; GBP 15,000 - 21,000; Full time

Job summary

VTA Recruitment Ltd is seeking an Administrator for a busy service and repairs business in Middleton, M24. You will be the main contact for customers, delivering a professional, friendly service while supporting day-to-day administration.

The role runs Monday–Friday, 08:00–17:00 with some flexibility. Salary is £12.71 per hour, and duties include answering service calls, logging details in CRM, and using Excel for data entry and records management.

Qualifications

• Previous administration experience.
• Friendly and professional telephone manner.
• Good communication and organisational skills.
• Strong attention to detail.

Responsibilities

• Answering incoming service calls
• Taking accurate customer and service details
• Directing calls to the relevant department
• Logging calls and maintaining accurate records
• Completing service paperwork
• Using CRM systems to update and maintain customer and service information
• Using Excel for data entry, record keeping and general administrative tasks
• Ensuring company processes are followed

Skills

Communication skills

Organisational skills

Attention to detail

Telephone manner

Job description

VTA Recruitment Ltd is seeking an Administrator for a busy service and repairs business in Middleton, M24. You will be the main contact for customers, delivering a professional, friendly service while supporting day-to-day administration.

The role runs Monday–Friday, 08:00–17:00 with some flexibility. Salary is £12.71 per hour, and duties include answering service calls, logging details in CRM, and using Excel for data entry and records management.