Customer Experience Team Member — Flexible Hours & Perks

Benugo; Exeter; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Meal on shift

Pension scheme

28 days annual leave

Cycle to Work scheme

Employee Discounts

Job summary

Benugo in Exeter is seeking staff to uphold exceptional customer service while supporting kitchen and front-of-house tasks. You will assist with deliveries, stocking fridges, and serving on the floor, with a focus on accuracy and hygiene.

The role requires strong communication, ability to work under pressure, and a proactive attitude. Flexible contract options are available, including full-time and part-time shifts within a busy retail/cafe environment.

Qualifications

• Positive can-do attitude.
• Strong communication skills.
• Good organisational skills.
• Ability to work under pressure to meet business needs.

Responsibilities

• Maintain a high standard of customer experience at all times.
• Assist with kitchen, front of house and back of house cleaning duties.
• Organise deliveries and stock fridges using FIFO.
• Clear tables and maintain a clean working environment.
• Ensure labels and prices are correct and update as needed.
• Stay aware of promotions, pricing and product information.
• Work on tills and handle cash following procedures; serve food and drinks.
• Follow all food safety, allergen and hygiene procedures.
• Collaborate with colleagues to meet service targets and keep operations smooth.
• Attend training and development courses as requested.
• Represent WSH and John Lewis professionally in behaviour and knowledge.
• Carry out other reasonable duties as required by management.

Skills

Can-do attitude

Communication skills

Organisational skills

Work under pressure

Team player

Self-motivated

Job description

Benugo in Exeter is seeking staff to uphold exceptional customer service while supporting kitchen and front-of-house tasks. You will assist with deliveries, stocking fridges, and serving on the floor, with a focus on accuracy and hygiene.

The role requires strong communication, ability to work under pressure, and a proactive attitude. Flexible contract options are available, including full-time and part-time shifts within a busy retail/cafe environment.