Customer Experience & Checkout Specialist

Co-Operative Energy Ltd; Watchfield; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop-

Job summary

OurCoop in the United Kingdom is seeking a Customer Service Assistant who will help ensure a fantastic store experience, manage checkout efficiently, replenish stock, and keep the shop welcoming and well-presented.

The role requires a customer-focused mindset, strong listening and communication skills, enthusiasm, resilience, and a friendly, approachable manner. You may work evenings and weekends as part of the shift pattern.

Qualifications

• Customer-focused mindset with a passion for delivering great store experiences.
• Excellent listening and communication skills to engage with customers and colleagues.
• Energetic and resilient attitude to support colleagues during demanding times.
• Confident, friendly, and approachable demeanour when interacting with customers.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Communication

Interpersonal skills

Teamwork

Job description

OurCoop in the United Kingdom is seeking a Customer Service Assistant who will help ensure a fantastic store experience, manage checkout efficiently, replenish stock, and keep the shop welcoming and well-presented.

The role requires a customer-focused mindset, strong listening and communication skills, enthusiasm, resilience, and a friendly, approachable manner. You may work evenings and weekends as part of the shift pattern.