Customer Experience Specialist

Star People; North East; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive starting salary

Extensive benefits package

Excellent commission structure

Job summary

A leading global pharmaceutical company is seeking a Mid-Senior level Sales Representative to engage with healthcare professionals through an omnichannel approach. The ideal candidate will have successful experience in pharmaceutical sales, be ABPI qualified, and have a solid understanding of the NHS structure. A competitive salary and extensive benefits package are offered.

Qualifications

• Proven experience in cardiology or cardiovascular therapy.
• Ability to engage with healthcare professionals effectively.
• Understanding of the NHS structure and environment.

Responsibilities

• Engage with customers using an omnichannel approach.
• Collaborate with cross-functional teams for optimized customer experience.
• Build strong relationships with healthcare professionals.

Skills

Experience of successful primary care and hospital pharmaceutical sales

Strong understanding of clinical trial data

Business and commercial acumen

Education

ABPI Qualified

Job description

Company overview

Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enrich quality of life around the world, addressing diverse medical needs through the provision of products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases. Our client’s products are available in more than 20 countries around the world.

• Knowledgeable and supportive management team.
• Core values revolve around welcoming diverse perspectives and promoting inclusivity.
• Patient-centric focus and a passion for improving care.
• Competitive starting salary and extensive benefits package with an excellent commission structure.

Job overview

• Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions.
• Collaborating with different functions to ensure optimized customer experience.
• Building value-oriented relationships with HCPs and developing deep understanding of their needs.

To be successful

• Experience of successful primary care and hospital pharmaceutical sales
• ABPI Qualified
• Prior experience having promoted within cardiology/cardiovascular therapy
• Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines.
• Strong knowledge of the NHS structure and environment
• Business and commercial acumen

How to apply

If you’re ready to take the next step in your career, we would love to hear from you! Please click Easy Apply or contact Sarah Whitby on 01225 336 335 for more information.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development, Management, and Sales
• Industries: Pharmaceutical Manufacturing