Customer Experience & Sales Associate

JD Sports Fashion PLC; Guildford; Ibrido; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor in Guildford. You will greet customers, keep displays sharp, replenish stock, and uphold high service standards, contributing to a smooth, well-presented store environment.

You will work with colleagues to meet sales objectives and maintain processes, safety standards, and daily store operations in a fast-paced retail setting.

Competenze

• Ability to engage positively with customers and colleagues.
• Willingness to learn new skills and follow company processes.
• Good organisational skills and the ability to manage tasks effectively.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Customer engagement

Communication

Teamwork

Organisational skills

Attention to detail

Descrizione del lavoro

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor in Guildford. You will greet customers, keep displays sharp, replenish stock, and uphold high service standards, contributing to a smooth, well-presented store environment.

You will work with colleagues to meet sales objectives and maintain processes, safety standards, and daily store operations in a fast-paced retail setting.