Customer Experience Retail Associate

Whsmith; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Partner deals

Employee Assistance Programme

Job summary

WHSmith is seeking a Costa Sales Assistant to provide outstanding customer service, working alone or in a team to uphold our store standards. You’ll help customers, replenish stock, and maintain attractive displays to guide shoppers around the store.

We offer a range of benefits including a pension, cycle to work, paid annual leave and employee discounts, plus access to partner deals and an Employee Assistance Programme for wellbeing.

Qualifications

• Excellent customer service mindset.
• Ability to work independently and as part of a team.
• Flexibility to adapt to store needs.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Ensure high standards of display and visual merchandising.
• Be an active team member supporting colleagues.

Job description

WHSmith is seeking a Costa Sales Assistant to provide outstanding customer service, working alone or in a team to uphold our store standards. You’ll help customers, replenish stock, and maintain attractive displays to guide shoppers around the store.

We offer a range of benefits including a pension, cycle to work, paid annual leave and employee discounts, plus access to partner deals and an Employee Assistance Programme for wellbeing.