Customer Experience Coordinator – Flexible Hours

South Norfolk and Broadland Councils; Wymondham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working hours

Free onsite parking

Employee discounts

Holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils is seeking a front-of-house team member to warmly welcome visitors, assist with membership and activity enquiries, and help run daily operations at the leisure centre. You will contribute to a positive, engaging guest experience and support ongoing events and activities.

The role offers a varied mix of customer service, administration, operational support, and hospitality, with flexible working hours and benefits like onsite parking and pension scheme

Qualifications

• Friendly, motivated and customer-focused individual.
• Good communication and teamwork skills are essential.

Responsibilities

• Welcome and assist customers at the leisure centre.
• Handle membership and activity enquiries.
• Ensure facilities are operating smoothly and support events and activities.

Skills

Customer service

Communication

Teamwork

Interest in leisure and fitness

Job description

South Norfolk and Broadland Councils is seeking a front-of-house team member to warmly welcome visitors, assist with membership and activity enquiries, and help run daily operations at the leisure centre. You will contribute to a positive, engaging guest experience and support ongoing events and activities.

The role offers a varied mix of customer service, administration, operational support, and hospitality, with flexible working hours and benefits like onsite parking and pension scheme