Customer Experience & Checkout Assistant — Full Training & Benefits

Co-Operative Energy Ltd; United Kingdom; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop.

Enhanced Maternity, Paternity and Fami

Job summary

OurCoop is seeking a Customer Service Assistant to join our store team. This role goes beyond tills and shelves, with shifts that may include evenings and weekends to support our customers when they need us most.

You will greet customers, provide a fast checkout, replenish stock, and help keep the store welcoming. We value friendly, confident communicators who listen, interact, and support colleagues during busy times. We offer discounts, leave, wellbeing programs, training, and family leave.

Qualifications

• Candidate must be customer-focused and able to deliver excellent store experiences.
• Ability to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Communication

Resilience

Approachability

Job description

OurCoop is seeking a Customer Service Assistant to join our store team. This role goes beyond tills and shelves, with shifts that may include evenings and weekends to support our customers when they need us most.

You will greet customers, provide a fast checkout, replenish stock, and help keep the store welcoming. We value friendly, confident communicators who listen, interact, and support colleagues during busy times. We offer discounts, leave, wellbeing programs, training, and family leave.