Customer Experience Champion

Sainsbury’s Group; North End; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Group is looking for a customer-focused team member to deliver friendly service and support across the store in the United Kingdom. You will help with shelves, orders, and sales while using digital tools to enhance the shopper experience.

Role requires a team spirit, ability to work in a fast-paced environment, and a willingness to learn about products, promotions, and store standards to consistently delight customers.

Qualifications

• Friendly and welcoming attitude to customers.
• Enjoys teamwork and supporting colleagues.
• Ability to thrive in a busy, physical environment.
• Willingness to learn new tools and processes.

Responsibilities

• Putting customers first with a friendly, helpful service.
• Assist with filling shelves, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and enhance the customer experience.
• Help organise stock and keep shelves tidy and well-presented.
• Build knowledge of products and promotions to make recommendations.

Skills

Friendly and welcoming

Team player

Fast-paced environment

Flexibility

Willing to learn

Digital tools adoption

Attention to detail

Job description

Sainsbury's Group is looking for a customer-focused team member to deliver friendly service and support across the store in the United Kingdom. You will help with shelves, orders, and sales while using digital tools to enhance the shopper experience.

Role requires a team spirit, ability to work in a fast-paced environment, and a willingness to learn about products, promotions, and store standards to consistently delight customers.