Customer Experience Champion | Flexible Retail Roles & Perks

Sainsbury’s Group; Rustington; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card (10%–15%)

Holiday entitlement

Pension and life cover

Share schemes

Employee wellbeing programmes

Cycle to work

Job summary

Sainsbury’s Group is hiring at its UK stores to deliver outstanding customer service. You will help customers, fill shelves, pick orders, and keep our store tidy and well-presented. You’ll learn our products, promotions and be confident recommending them to shoppers.

We encourage learning, collaboration and openness to testing new tools to improve the customer experience. This role offers a supportive team environment with a range of benefits after probation and ongoing training.

Qualifications

• Excellent customer service mindset and communication.
• Willingness to learn and adapt to new digital tools.
• Commitment to helping customers with a friendly, proactive approach.

Responsibilities

• Assist customers and help them find products.
• Stock shelves, keep store tidy and well-presented.
• Operate across store areas including filling shelves, picking orders, and serving customers.
• Confidently recommend products based on knowledge of promotions.

Skills

Customer service

Stock handling

Digital tools

Team player

Attention to detail

Flexibility

Tools

Digital tools

Job description

Sainsbury’s Group is hiring at its UK stores to deliver outstanding customer service. You will help customers, fill shelves, pick orders, and keep our store tidy and well-presented. You’ll learn our products, promotions and be confident recommending them to shoppers.

We encourage learning, collaboration and openness to testing new tools to improve the customer experience. This role offers a supportive team environment with a range of benefits after probation and ongoing training.