Customer Service Champion — Fast-Paced Retail & Tech Help

Sainsbury's; Dungannon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Generous holiday entitlement

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury's is seeking a customer-focused colleague to help shoppers across tills, collection counters and the shop floor. You will help customers, process payments, and share information on rewards and services while staying engaged with promotions and stock areas.

The role emphasizes enthusiasm, high energy in a busy store and teamwork. You will be trained across multiple skills and encouraged to learn and grow within the team.

Qualifications

• Must have friendly, welcoming approach and ability to help customers with queries.
• Comfortable discussing financial services when relevant and clearly explaining options.

Responsibilities

• Deliver excellent customer service at the till, on screens and at collection points.
• Assist customers in finding products, answer questions and provide recommendations.
• Process payments, refunds and handle basic financial service information when needed.
• Maintain knowledge of products, promotions and store policies to assist customers effectively.

Skills

Customer service

Cash handling

Product knowledge

Team player

Flexible attitude

Job description

Sainsbury's is seeking a customer-focused colleague to help shoppers across tills, collection counters and the shop floor. You will help customers, process payments, and share information on rewards and services while staying engaged with promotions and stock areas.

The role emphasizes enthusiasm, high energy in a busy store and teamwork. You will be trained across multiple skills and encouraged to learn and grow within the team.