Customer Experience Associate - Fast-Paced Retail

Sainsbury's; Hemel Hempstead; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury's share schemes

Wellbeing programs

Other retailer discounts

Job summary

Sainsbury's is seeking store colleagues to help during the festive seasonal peak and beyond. You will focus on customer service, stocking shelves, and assisting with orders, using digital tools to improve the shopping experience.

Be prepared to work in a fast-paced, physical retail environment, where teamwork and flexibility across roles are essential to keep shelves neat, services running smoothly, and customers supported.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment and support colleagues.
• Confident using new digital tools to improve service and store efficiency.

Responsibilities

• Putting customers first and providing friendly, helpful service.
• Assist with shelves, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and enhance customer experience.
• Move stock and keep shelves tidy and well-presented, handling heavy loads.
• Build knowledge of products and promotions to make confident recommendations.

Skills

Friendly and welcoming

Customer focus

Team player

Adaptable in fast-paced environment

Willing to learn and develop

Comfort with digital tools

Job description

Sainsbury's is seeking store colleagues to help during the festive seasonal peak and beyond. You will focus on customer service, stocking shelves, and assisting with orders, using digital tools to improve the shopping experience.

Be prepared to work in a fast-paced, physical retail environment, where teamwork and flexibility across roles are essential to keep shelves neat, services running smoothly, and customers supported.