Customer Experience Associate — Bakery & Flexible Shifts

Lidl GB; Lydney; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Contributory pension scheme

Long service awards

Job summary

Lidl GB is hiring in-store staff to support customers and deliveries across our early to late shifts. You’ll be the in-store expert, delivering friendly service and helping customers with questions while keeping shelves topped and merchandised.

The role offers a 20-25 hour contract, shifts from 5am to 11pm, and benefits including 30-35 days’ holiday pro rata, 10% staff discount and enhanced family leave. Prior retail experience is helpful, but a positive attitude matters most.

Qualifications

• Experience in a fast-paced retail environment.
• Excellent customer service skills.
• Flexible to start early or finish late.
• Positive approach to changing priorities.
• Motivation to help store succeed.
• Friendly demeanor to inspire customers and colleagues.

Responsibilities

• Assist customers with questions and requests.
• Process deliveries as they arrive in store.
• Provide excellent customer service.
• Keep bakery topped up by baking fresh goods.
• Merchandise and maintain middle aisles of Non-Food.

Skills

Fast-paced environment

Customer service

Shift flexibility

Adaptability

Store motivation

Friendly demeanor

Job description

Lidl GB is hiring in-store staff to support customers and deliveries across our early to late shifts. You’ll be the in-store expert, delivering friendly service and helping customers with questions while keeping shelves topped and merchandised.

The role offers a 20-25 hour contract, shifts from 5am to 11pm, and benefits including 30-35 days’ holiday pro rata, 10% staff discount and enhanced family leave. Prior retail experience is helpful, but a positive attitude matters most.