Customer Assistant

Lidl; Chippenham; On-site; GBP 18,528 - 19,906; Part time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl is looking for a Customer Assistant in Chippenham, United Kingdom. You'll assist customers, manage deliveries, and maintain store organization, all while providing exceptional service.

The position offers £13.45 - £14.45 per hour, a 16-hour contract, and valuable benefits like a 10% in-store discount and a pension scheme.

Join a supportive team dedicated to helping each other and delivering excellence in customer service.

Qualifications

• Excellent customer service skills essential.
• Experience in fast-paced environments preferred.
• Flexibility in hours required.

Responsibilities

• Assist customers with questions and requests.
• Efficiently manage deliveries in store.
• Provide excellent customer service.
• Bake fresh goods for the bakery.
• Maintain merchandise in Non-Food aisles.

Skills

Excellent customer service skills

Experience working in a fast-paced environment

Flexibility to start early or finish late

Positive approach to changing priorities

Drive and passion to work hard

Job description

Summary

£13.45 - £14.45 per hour | 16 hour contract | various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Overview

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non‑Food or Bakery Specialist.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Expertly merchandise and maintain our middle aisles of Non‑Food products.

Qualifications

• Experience working in a fast‑paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire your team and help our customers.

Benefits

• 30-35 days holiday (pro rata).
• 10% in-store discount.
• Pension scheme.
• Enhanced family leave.
• Long service award.
• Plus, more of the perks you deserve.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.