Customer Experience Advisor (Retail)

The Boots Company PLC; Bicester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Counselling via TELUS Health

Job summary

The Boots Company PLC is hiring a Customer Advisor to join our store team in the UK. You’ll help customers on tills, advise on products and deliver friendly, quick service in a fast-paced retail environment. Full training is provided and you’ll report to the Store Manager.

This role is onsite with hourly rates between £13.02 and £15.10 across selected London locations, with opportunities to increase pay after 6 months. Boots offers a competitive benefits package and flexible working options.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team.
• Know that the little things make the biggest difference for customer interactions.

Responsibilities

• Help customers with questions and give great product advice.
• Promote in-store offers and schemes.
• Ensure products are displayed and stock rooms are organized.
• Work with the team to provide a clean, presentable store.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Adaptability

Communication skills

Teamwork

Customer focus

Brand ambassador

Job description

The Boots Company PLC is hiring a Customer Advisor to join our store team in the UK. You’ll help customers on tills, advise on products and deliver friendly, quick service in a fast-paced retail environment. Full training is provided and you’ll report to the Store Manager.

This role is onsite with hourly rates between £13.02 and £15.10 across selected London locations, with opportunities to increase pay after 6 months. Boots offers a competitive benefits package and flexible working options.