Customer Due Diligence Manager (Compliance)

Experis UK; Brighton; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

Experis UK is recruiting for a PBS Manager - Third Party Payment Partner (3PPP) Due Diligence Operations. The role focuses on Compliance/AML with emphasis on due diligence of prospective and existing partners, operating in a hybrid environment in Sussex.

The successful candidate will manage due diligence processes, risk assessment, and coordination with Compliance and Financial Crime SMEs to provide timely, accurate documentation and communications, while meeting tight deadlines.

Qualifications

• Extensive experience in Customer Due Diligence or Compliance within regulated financial services environments.
• Strong understanding of FATF, JMLSG and applicable regulatory frameworks.
• Proficient in due diligence procedures, sanctions screening and monitoring.
• Ability to evidence activities, decisions and rationale for such decisions, considering relevant regulatory, compliance and reputational risks.
• Results oriented, and self-driven, able to operate in a fast-paced GMNS environment.

Responsibilities

• Facilitate due diligence for prospective partners with business development teams.
• Execute due diligence refreshes for existing partners per risk level.
• Assess risk and recommend mitigation steps as needed.
• Coordinate with Compliance and Financial Crime SMEs for timely input.
• Engage with partners to ensure documentation and timely follow-ups.
• Ensure clear partner communications and internal updates.

Skills

Due Diligence

Compliance

Regulatory frameworks

Sanctions screening

Analytical thinking

Communication

PowerPoint

Independent working

Education

University degree or equivalent

Tools

LexisNexis Bankers Almanac

Dow Jones

Job description

My client a large global financial services brand is looking for an experienced Compliance/AML professional with a strong background in Due Diligence. The role is hybrid (3 days onsite) and based in Sussex. The role is Inside IR35

PBS Manager - Third Party Payment Partner (3PPP) Due Diligence Operations

Responsibilities

• Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks.
• Executing accurate and regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner.
• Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed.
• Coordinating with subject matter experts such as Compliance and Financial Crime subject matter experts to ensure timely input from all relevant stakeholders.
• Proactively engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups.
• Ensure partner communications are clearly and simply written, detailing exactly what is required, by when, and the consequences for non- adherence. Ensure internal communications to Partner Managers are always clear.

Minimum Qualifications

• Extensive experience in Customer Due Diligence or Compliance within regulated financial services environments
• Strong understanding of critical due diligence methodologies, industry guidelines (FATF, JMLSG) and applicable regulatory frameworks
• Strong organisational, communication, and interpersonal skills
• Proficient in client due diligence procedures, sanctions screening and monitoring.
• Ability to diligently capture and evidence the activities undertaken, decision making and rationale for such decisions, considering relevant regulatory, compliance and reputational risks.
• Must be results oriented, and self-driven, able to operate in a fast-paced environment within the GMNS business
• Proficient analytical and problem-solving skills, with an ability to analyse information, identify risk triggers, and evaluate risk pillars effectively
• Strong communication skills with ability to influence without authority, experience creating presentations using PowerPoint and ability to clearly communicate complex concepts in verbal and written form.
• Proactive, can-do attitude and the ability to work independently with minimal supervision and to strict deadlines.

Preferred Qualifications

• University Degree or equivalent
• Familiarity with tools like LexisNexis Bankers Almanac and Dow Jones
• CAMS, ICA or equivalent certifications

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.