Customer-Driven Team Member | Flexible Hours + 60% Discount

Oliver Bonas Limited; Ealing; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Flexible holiday – 30 days increasing

Annual discretionary bonus scheme

Pension scheme auto-enrolment

Refer a Friend incentive

EDI network and inclusivity team

Mental Health First Aider support

360L eLearning platform access

Free refreshments in store

Job summary

Oliver Bonas Limited is seeking a Team Member to join our store team. The role requires working key days across the week to help run the store smoothly and deliver a fantastic customer experience.

You will maintain product knowledge, communicate effectively with teammates, and participate in training. You will be encouraged to take ownership of tasks, follow procedures, and support store targets while ensuring a clean and welcoming environment.

Qualifications

• Previous retail or hospitality experience is a plus.
• Excellent interpersonal skills and a friendly disposition.
• Ability to work flexibly across key weekdays.
• Good organizational skills and attention to detail.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Maintain excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in training opportunities and contribute positively to sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to all operational practices and procedures and stock management.
• Maintain housekeeping standards throughout the store and back of house areas.
• Support other stores where needed.
• Be aware of store targets and current performance versus company figures.
• Be aware of store and company product best-sellers to support sales growth.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Job description

Oliver Bonas Limited is seeking a Team Member to join our store team. The role requires working key days across the week to help run the store smoothly and deliver a fantastic customer experience.

You will maintain product knowledge, communicate effectively with teammates, and participate in training. You will be encouraged to take ownership of tasks, follow procedures, and support store targets while ensuring a clean and welcoming environment.