Customer-Driven Retail Specialist | Training & Growth

Screwfix Direct Ltd.; Farnborough; On-site; GBP 1,378,000 - 1,929,000; Full time

Benefits offered by this job

28 days annual leave + Bank Holidays (

Pension – up to 14% Kingfisher

Life cover

20% Screwfix/B&Q discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant on a fixed-term contract up to 6 December 2026. You will welcome customers, guide them to the right products, and help keep the store running smoothly in a busy retail environment.

We offer great training and varied shift patterns to support a healthy work-life balance. Join a motivated team at Screwfix and enjoy benefits such as a generous pension, life cover, store discounts, and ongoing development.

Qualifications

• Outstanding customer service with a positive can-do attitude.
• Willing to learn and complete training.
• Strong communication and a helping mindset.
• No prior retail experience required.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Greet customers and assess their needs, guiding to products and keeping the shopping experience easy.
• Help with deliveries, stock, and fulfilling customer orders while maintaining high store standards.
• Work with the team, contributing to a positive, collaborative store environment.

Skills

Great service

Willing to learn

Communication

Training prepared

Flexible & enthusiastic

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant on a fixed-term contract up to 6 December 2026. You will welcome customers, guide them to the right products, and help keep the store running smoothly in a busy retail environment.

We offer great training and varied shift patterns to support a healthy work-life balance. Join a motivated team at Screwfix and enjoy benefits such as a generous pension, life cover, store discounts, and ongoing development.