Customer-Driven Retail Specialist

Screwfix Direct Ltd.; Hedge End; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in a busy store.

You’ll be part of a team that values great service, efficiency, and a smile, with varied shift patterns designed to support work life balance. The role offers an hourly rate with a competitive salary, 28 days annual leave including bank holidays, a strong pension scheme, life cover, staff discounts, and ongoing training to help you develop into a

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great customer service

Strong communication

Flexible & reliable

Team player

Enthusiastic learner

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in a busy store.

You’ll be part of a team that values great service, efficiency, and a smile, with varied shift patterns designed to support work life balance. The role offers an hourly rate with a competitive salary, 28 days annual leave including bank holidays, a strong pension scheme, life cover, staff discounts, and ongoing training to help you develop into a