Customer Development Manager

JR United Kingdom; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the beauty sector is seeking a Customer Development Manager for the Oxford District. This role focuses on nurturing wholesale relationships and driving growth in sales metrics. The ideal candidate will have proven success in the UK wholesale market, excellent communication skills, and a proactive mindset to enhance customer interactions.

Qualifications

• Proven experience in driving profitable growth within the UK wholesale/retail market.
• Experience in analyzing performance data and financial reports.
• Excellent communication skills.

Responsibilities

• Develop strategic account plans to maximize sales.
• Cultivate relationships with wholesale customers.
• Work collaboratively with sales and marketing teams.

Skills

Communication

Planning

Organizational Skills

Financial Savvy

Job description

Customer Development Manager, Oxford District

Client:

Neal's Yard Remedies

Location:

Oxford District, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Creating the WOW at point of sale

We are seeking a Customer Development Manager to maintain profitable relationships with our core customers in the growing Wholesale channel.

The ideal candidate is an experienced, energetic, and creative Account Manager who values autonomy and responsibility, and is eager to help shape our expanding business. We will provide substantial support and training to ensure your success.

You will develop strategic account plans to maximize sales, enhance service to wholesale accounts, and proactively seek new sales opportunities across the UK.

Your responsibilities include driving profitable growth in a dynamic channel, developing annual business plans, and working closely with wholesale customers, sales support, dispatch, marketing, and NPD teams.

With a keen eye for detail, you will understand our customer journey and incorporate best practices within our space.

You will collaborate with our Creative Studio and Marketing Team to create bespoke POS and advertising content that reflects our story and values.

As a confident influencer, you will manage multiple stakeholder relationships and work collaboratively to differentiate Neal’s Yard Remedies from competitors.

What you’ll have:

• Proven experience in driving profitable growth within the UK wholesale/retail market.
• Experience in analyzing performance data and weekly financial reports.
• Highly commercial and financially savvy.
• Excellent communication skills.
• Experience in beauty retail, especially with John Lewis or key department stores, is desirable.
• Strong planning and organizational skills.