Customer Delivery Specialist

Placements24; Musselburgh; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Company delivery vehicle

Bonuses for good performance

Competitive salary

Job summary

Placements24 is seeking a Customer Delivery Specialist to join our team in East London. You will deliver products to customers' homes and businesses, represent the brand professionally, and ensure a positive final impression.

The role requires a valid driver’s license, reliable delivery handling, and a friendly, customer-focused approach to every interaction.

Qualifications

• Valid driver's license is required.
• Experience in customer service or delivery roles is preferred.
• Strong interpersonal skills and a friendly demeanor are essential.

Responsibilities

• Deliver products to customers' premises safely and efficiently.
• Confirm delivery details and obtain customer signatures.
• Provide polite and helpful customer service at the point of delivery.
• Maintain the cleanliness and basic maintenance of the delivery vehicle.
• Follow assigned routes and schedules, reporting delays or issues promptly.
• Handle customer inquiries or concerns professionally, escalating when necessary.

Skills

Driver's license

Customer service

Interpersonal skills

Reliability

Job description

About the Role

Our client is seeking a professional Customer Delivery Specialist to join their team in East London . This role involves delivering products directly to customers' homes and businesses, ensuring a positive final impression of the company. You will be responsible for handling deliveries with care, providing excellent customer service, and representing the brand professionally throughout the Eastern Cape . The ideal candidate is friendly, reliable, and takes pride in ensuring customer satisfaction with every delivery.

Key Responsibilities

• Deliver products to customers' premises safely and efficiently.
• Confirm delivery details and obtain customer signatures.
• Provide polite and helpful customer service at the point of delivery.
• Maintain the cleanliness and basic maintenance of the delivery vehicle.
• Follow assigned routes and schedules, reporting any delays or issues promptly.
• Handle customer inquiries or concerns professionally, escalating when necessary.

Requirements

• Valid driver's license.
• Previous experience in customer service or delivery roles is preferred.
• Familiarity with the East London area and surrounding regions.
• Ability to handle packages and items of varying sizes.
• Strong interpersonal skills and a friendly demeanor.
• Reliability and a strong sense of responsibility.

Benefits

• Competitive annual salary.
• Opportunities for customer service and delivery bonuses.
• Use of a company delivery vehicle.
• Work in a customer-focused role within a growing company.
• Supportive team environment committed to customer satisfaction.