Customer Delivery Driver: Night Premium & Customer Service

John Lewis Partnership; Oakgrove; On-site; GBP 21,000 - 27,000; Full time

Job summary

John Lewis Partnership's Waitrose Oakgrove in Milton Keynes is looking for a Customer Delivery Driver to bring top quality produce and Partner-led service directly to customers' doors. You will load and prepare deliveries, check routes, perform vehicle safety checks, and deliver with a focus on excellent customer service, building trust, and keeping the wider shop team supported.

The role includes varied full-time hours across seven days, with a night premium of £3.75 per hour for work between

Qualifications

• Full valid B-Category UK manual driving licence.
• Excellent customer service skills.
• Good time management abilities.
• Able to handle physical tasks (lifting crates, moving cages).
• Able to work independently with self-motivation and adaptability.
• IT literate.

Responsibilities

• Check your delivery routes for the day.
• Load and prepare your van for deliveries and ensure orders are ready for customers.
• Perform vehicle safety checks and maintain road compliance.
• Represent the Waitrose brand with top customer service on the road.
• Assist customers with shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks.

Skills

B-category UK driving licence

Customer service

Time management

Physical fitness

Self-motivation

IT literacy

Job description

John Lewis Partnership's Waitrose Oakgrove in Milton Keynes is looking for a Customer Delivery Driver to bring top quality produce and Partner-led service directly to customers' doors. You will load and prepare deliveries, check routes, perform vehicle safety checks, and deliver with a focus on excellent customer service, building trust, and keeping the wider shop team supported.

The role includes varied full-time hours across seven days, with a night premium of £3.75 per hour for work between