Customer Delivery Driver

Tesco PLC; Salford; Presencial; GBP 19.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement

Flexible working

Colleague discounts

Wellbeing services

Life cover & pension

Uniform provided

Descripción de la vacante

Tesco PLC in Salford is hiring a Customer Delivery Driver to bring groceries directly to customers’ homes. You will load, drive, and deliver within designated time slots while upholding friendly, high-standard service. A valid driving licence and customer-focused approach are essential.

The role offers minimum guaranteed hours per week, with overtime and flexible shifts available. Competitive hourly pay starts around Tesco’s published rates, with additional location-based pay adjustments.

Formación

• Hold a valid UK/EU/EEA driving licence for at least 12 months, with no more than 3 penalty points.
• Build strong relationships with colleagues to deliver great service.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while on the road and in store.

Responsabilidades

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Conocimientos

Driving licence

Customer service

Communication

Adaptability

Descripción del empleo

Availability Window

Sun 10:00:00 17:00:00

Mon 12:15:00 22:30:00

Thu 07:00:00 19:00:00

Fri 07:00:00 19:00:00

Sat 07:00:00 12:30:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it's about helping people and delivering great service with a smile.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tesco's vision

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments