Customer Delivery Driver

Tesco PLC; North East; Vor Ort; GBP 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

Colleague Card discount

Wellbeing services

Life cover

Pension with matching 7.5%

Discounts, shares and cycle-to-work

Uniform provided

Zusammenfassung

Tesco PLC in the United Kingdom is seeking a Customer Delivery Driver to bring groceries to customers' homes. The role combines driving with delivering excellent service, handling orders, and ensuring goods arrive in pristine condition.

You will work flexible shifts across the week, with guaranteed minimum hours and a supportive team. A valid UK driving licence and a customer‑facing mindset are essential; benefits include staff discounts, wellbeing support, and pension contributions.

Qualifikationen

• Valid UK driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Flexible working hours and reliable, friendly approach to customers.

Aufgaben

• Keeping your van, trays, and work area clean, tidy, and organised to ensure correct deliveries.
• Loading the van safely and performing pre‑trip checks for roadworthiness.
• Explain order changes or substitutions to customers and process refunds when needed.
• Handle products with care to maintain quality and trust.
• Deliver within the customer's time slot and provide warm, personal service at the doorstep.

Kenntnisse

Customer service

Driving safely

Communication

Teamwork

Jobbeschreibung

Availability Window

Days From time To time Sun 13:30:00 23:00:00

Mon 18:00:00 22:00:00

Sat 12:30:00 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it's about helping people and delivering great service with a smile.

It's hands-on, physical and full of variety, with no two shifts the same. You'll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments