Customer Delivery Agent

ZIGUP plc; Cardiff; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus up to £1,408

24–26 days annual leave, with buy/sell

Free life assurance (2x salary)

Well-being services (GP, mental health

Health Cash Plan & Travel Insurance

Discounted gym memberships

Vehicle-leasing schemes

Pension & save-as-you-earn

Benefits App with retailer discounts

Stream App for pay control

Job summary

Northgate Vehicle Hire in Cardiff is seeking a Driver/Valeter to join our team on a permanent contract with guaranteed hours. The role offers a base salary of £28,168 per year plus a potential annual bonus up to £1,408, with a 42.5 hour week and occasional weekend work on a rotational basis.

You’ll join a leading vehicle rental service that values reliability and customer satisfaction, with benefits and progression opportunities within a large, national network.

Qualifications

• No previous experience required for Driver/Valeter role.
• Full UK or EU driving licence required.
• Permanent contract with guaranteed hours.

Job description

Location: Cardiff

Salary: £28,168 pa + bonus up to £1,408pa OTE
Weekly Hours: 42.5 hours / week - includes weekend working on rotational basis

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
We take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver or Valeter, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

Life as a Driver/Valeter with Northgate Vehicle Hire.

We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us - with a permanent contract and guaranteed hours, as a Driver/Valeter we offer a long-term, stable role, which can also be a great opportunity to progress your career.

As a Driver/Valeter with Northgate Vehicle Hire, we offer:

• A fantastic quarterly bonus scheme (up to £1,408)
• Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (2x your salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.