Customer Coordinator

Lloyd Recruitment - Epsom; Leatherhead; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Parking

Company Pension

Job summary

Lloyd Recruitment Services are recruiting a Customer Coordinator for our client in Leatherhead. You will join a busy team of Customer Advisors responsible for ensuring workflow, hitting targets and up selling the full range of services.

The role offers a basic salary of £30-33k (DOE) plus an uncapped bonus of £4-5k per year, with a company pension and parking on site. You should thrive on delivering excellent customer service in a fast-paced environment.

Qualifications

• Excellent customer service and rapport-building skills.
• Experience meeting targets.
• Ability to organise and manage administrative tasks.

Responsibilities

• Ensure workflow of the department and team.
• Hit and exceed targets; contribute to sales objectives.
• Upsell the client’s full range of services.

Skills

Customer service

Target driven

Organisation

Upselling

Tools

Dealer management systems

Job description

Customer Coordinator

• Basic £30-33k (DOE) + bonus uncapped £4-5,000 p/annum this year
• Leatherhead
• Parking
• Company Pension

Our client is looking for someone who prides themselves on delivering high levels of customer satisfaction in a very busy and demanding environment.

If successful, you'll be joining a team of other Customer Advisors responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling the clients full range of services.

About you

You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers.

A well-presented individual with a desire, attitude and character to succeed.

Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives.

You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.