Customer Collaboration Planner

Kenvue Inc.; Reading; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Kenvue is seeking a Customer Collaboration Planner to drive item and category management across the Consumer segment and Customer Supply Chain in the United Kingdom. This customer-facing role focuses on Store In-Stocks, events, and the rollout of new and discontinued items, while reducing waste.

You will use customer data and demand planning inputs to improve forecasting and analytics. You will build strong relationships with customers, lead monthly and quarterly reviews with supply chain

Qualifications

• Proven background in customer service, forecasting, inventory management, supply chain management, logistics, sales or materials management is required.
• Prior customer facing experience in sales or logistics is preferred.
• MS Office proficiency (Excel, PowerPoint) required; Tableau/Power BI data viz preferred; SAP experience preferred.

Responsibilities

• Manage items and categories across consumer segment and customer supply chain.
• Ensure store in-stocks, events, and new/discontinued items.
• Reduce waste and drive reporting/analytics.
• Collaborate with customers using data sharing tools to inform demand planning.
• Lead monthly and quarterly collaboration with customers and supply chain partners.

Skills

Customer service

Forecasting

Inventory management

Supply chain

Logistics

Sales

Tools

MS Excel

PowerPoint

Tableau

Power BI

SAP

Job description

Customer Collaboration Planner

私たちがしていること

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

Who We Are

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちは、人を第一に考え、全身全霊をもってケアします。サイエンスで信頼を獲得し、勇気をもって解決します。私たちは、人を第一に考え、全身全霊をもってケアします。

Role reports to:

Customer Collaboration Lead UKI

場所:

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

勤務地:

ハイブリッド

あなたがすること

Key Responsibilities:

Primary responsibilities include item and category management that spans across the collective Consumer segment and Customer Supply Chain. This customer facing position is accountable for Store In-Stocks, Event Management, Execution of New and Discontinued items, Reducing Waste, Reporting, and Analytics.

The role will use information acquired from the customer while applying Supply Chain planning information as input into Kenvue Demand construction process. Proficient use of the Customer’s data sharing tools combined with collaboration between the customer, customer development, and the demand planning team will be used to drive efficiencies.

Customer Level Forecasting

• Use Customer data and collaboration to develop a more robust forecasting model for turn and promotional volume

Customer Collaboration and Influence

• Build and manage relationships that will ultimately drive supply chain efficiency and business influence
• Lead Monthly/Quarterly collaboration with Customer and supply chain partners

Reducing Waste

• Eliminate “trapped” inventory within Customer’s Supply Chain
• Collaborate with internal Deliver partners to improve logistics, ordering and retail stock efficiencies

Qualifications

Experience and Skills:

• Proven background in customer service, forecasting, inventory management, supply chain management, logistics, sales or materials management is required
• Prior customer facing experience in sales or logistics is preferred
• Proficiency with MS Office Suite, specifically with MS Excel, MS PowerPoint is required. Experience with data visualization tools (Tableau/Power BI) are preferred. SAP experience is preferred.
• This position requires travel of up to 15% and overnight stays will be required for customer related visits.

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